1. The Service provided by Appeal My Place
Our guidance is based on many years of experience of leading schools and being familiar with admissions and appeals, and this is reflected in our pragmatic and considered approach.
All assistance and support is provided on the basis of ‘best endeavours’.

The service provided by Appeal My Place is to assist you in deciding whether you wish to appeal a place for your child in a school setting. Our service may be provided through verbal or written interaction with you, through helping to construct an appeal case and/or through assisting you with the actual appeal by attending in person.

Your case will be given careful and focused attention which reflects the personal nature of appealing a school place. However, Appeal My Place is not liable to you for any loss or perceived loss as a result of the outcome of the appeal and you enter the contract accepting that the nature of an appeal means that an appeals panel will be making balanced decisions and may not accept the apparent strength of your case. Whilst Appeal My Place will use ‘best endeavours’ to help you present every aspect to the panel of which they should be aware in making their decision, we cannot be liable in any way for an unfavourable result.

Appeal My Place does not and cannot provide legal advice about your case. We are not regulated and we are not authorised to provide advice that would be appropriate to rely on in a court of law. You agree to indemnify and hold Appeal My Place and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses:

i. in relation your own use of our services or this website;

ii. in relation to any claims or actions brought against Appeal My Place arising out of any breach by you of these Terms and Conditions.

Appeal My Place will, most likely, produce a PDF Appeal Case written according to your instructions and sign-off which is bespoke to your child’s circumstances and the school for which he/she wishes to Appeal. The PDF is subject to copyright and a licence for your use of the document will be automatically granted only once you have paid the agreed amount for the contract in full. You will present this paper to the Appeal Panel as your own by licencing the copyright of the document solely for this purpose and for a limited period up until the date that the Appeal outcome is known, at which point the licence lapses. Once you have paid, you are free to use the PDF document and you assume responsibility for its content as part of your Appeal. Until you have licenced the document in the way described, the content is solely for your use as guidance as to how you might present the case. You may not copy it, extract part of it, or paraphrase it in order to use it for your case if you have not paid in full. None of the detail in the document is warranted as it will have been taken from publicly published sources.

2. Appeal My Place website
The contents of the website do not constitute advice and should not be relied upon in making or refraining from making, any decision. The website is provided “as is”.  It is available to you without warranty about function, quality, accuracy, non-infringement, or security. To the extent permitted by Law, Appeal My Place will not be liable for any direct, indirect or consequential loss or damage whatsoever associated with the use of the website.

The website may include links to third party websites. You agree that we are not responsible for the content of any such sites.

3. Appeal My Place Obligations
Once you have entered into a contract with Appeal My Place, we undertake to communicate with you in the preparation of your appeal. Where we have undertaken to contact other parties on your behalf, or to seek information to underpin your appeal, we shall expedite those contacts and will maintain a record of the contacts and the outcomes. Where we think it appropriate, we shall inform you of our findings, and/or will incorporate the information into your case.

4. Client Obligations
By entering into the contract you must comply with the following obligations. If you fail to comply with these obligations, Appeal My Place is not able to help you with your appeal effectively.
We reserve the right, where you fail to engage with us to terminate the contract with no refunds of monies paid.

1. You must electronically ‘sign’ (agree) a contract with us before we can help you with your case.

2. You must provide us with all of the information and documentation we request relating to your potential case.

3. You must provide us with signed permission to interact with authorities when we ask specific questions of them relating to your case.

4. You agree that we can reasonably share information you give to us about your child and your circumstances with authorities associated with Admissions and Appeals. You should tell us if there is any information you disclose to us that should remain confidential solely to you and to Appeal My Place.

5. You must communicate readily with us when we wish to share information with you or seek further information from you.

6. You must pay us for our services, or promised services, upon request.

7. You must tell us if your circumstances change and if you no longer wish to appeal.

5. Communications with and from Appeal My Place
You can contact Appeal My Place by telephoning 02081912023 or by emailing enquiries@appealmyplace.uk

If we have to contact you, we will do so by telephone, in writing to the email or postal address provided, or by text message to the mobile number you have provided.

6. Payment, cancellations and refunds
Each of the services will be provided at a quoted cost to you which is determined prior to you signing a contract with us. Once signed, depending on how long there is before the Appeal Deadline, you may be offered an Instalment Plan or may be asked to pay in full in advance for the contract. Prices will remain as quoted unless you request further services or the case has more complexity associated with it than anticipated in our initial discussions. (No changes to quoted prices have ever been deemed necessary to date.)

Bank details will be provided when a contract is ready to be agreed.

Refunds will not be provided for guidance or for written case support as these are bespoke to your requirements. Where a payment has been made for attendance at a panel hearing (Level 5), up to £150 of the attendance cost is refundable if you ask us not to attend, but the actual amount will depend upon how much preparation has been undertaken at that point and how close to the date of the appeal that you cancel.

If you find yourself in the fortunate position where your child is taken onto the roll of your Appeal School because they have reached the top of the Waiting List, some refund may be made to you but this will depend on the amount of work already completed in readiness for your Appeal. Time is charged at £80 per hour and so this will reflect in the number of hours assessed as being used in preparing your case.

Where your child is added to your preferred school's roll as a result of an intervention by Appeal My Place prior to the formal appeal panel (for example alleged maladministration is demonstrated and and the school places your child onto roll at an earlier stage than the Appeal Panel, or perhaps Appeal My Place liaises with you and with the Admission Authority to ensure your Admission paperwork is correct thus giving your child a place by right), no refund will be due as this is deemed to be the result you sought when you contracted Appeal My Place. Thus writing and presenting a case file is superfluous in these circumstances, but you have benefited absolutely from Appeal My Place's direct involvement. 

In the unlikely event that Appeal My Place cancel the contract, other than through you not fulfilling your client obligations, you will be entitled to a full refund, but that will be the extent of the liability of Appeal My Place.

7. Events Outside Of Our Control
Appeal My Place is not liable if any of the below occur and interrupt or delay preparation or presentation of an appeal case:

1. Acts of God, including but not limited to flood, drought, earthquake or other natural disaster;

2. Epidemic or pandemic and its consequences;

3. Acts of war, threat or preparation for war, riot, nuclear or chemical containment, change in the law or action taken by a government or public authority, collapse of buildings, fire, explosion
or accident and any labour or trade dispute, strikes, industrial action or lockouts;

4. Delay in transit;

5. Any events which can reasonably be considered outside of our control including, (but not limited to) an unavoidable clash of dates between two Appeal cases. We offer our services to several clients during the ‘Appeal Season’. The dates of Hearings are set by the Panels and Clerks to the Panels. Where there is a clash of dates with another Client and we have agreed to be present at the Appeal for both Clients, we will try to re-negotiate with appropriate parties to achieve non-clashing dates. If the clash remains unresolved, we will attend the hearing with the first Client who signed our services and will refund the appearance fee to the second Client up to a figure of £150. This amount is determined because we will invest time coaching the second Client. Each Client has a Client reference number. It is this which will be used to determine sign-up date.

We do not exclude our liability for death or personal injury caused by our negligence, fraudulent misrepresentation or liability (which under the laws of England and Wales may not be
limited or excluded).

8. Complaints
If you have any complaints about our services, please contact us and we will endeavour to review your complaint and take any necessary actions within seven days of the complaint being received.

9. Your Personal Information
Please read our Privacy Policy.

10. Copyright
All copyright, trademarks and all other intellectual property rights on the website and its content (including without limitation the design, text, graphics and all software and source codes) are owned by or licensed to Appeal My Place. You may not download, copy or replicate any part of this website without the permission of Appeal My Place.

Specific licencing of copyright applies to any PDFs sent to Clients for help in presenting their Appeal detailed above in section 1.

11. Other Important Terms
Each clause of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses remain in full effect.

If we do not enforce these Terms immediately, or if you break the contract and we delay taking steps against you that will not prevent us taking steps against you at a later date.

These Terms are governed by English Law and you can only bring legal proceedings in the English courts.

Appeal My Place reserves the right to:

change these Terms and Conditions at any time.

change or take down the website or any part of it without notice;

cease operating at any time.

These Terms were last updated on 01 January 2024.

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